Privacy Policy

SHIPPING ADDRESS

Please update your correct address prior to placing an order. This helps ensure that your order will be shipped to your correct address. Once an order has been placed it is not possible to change the shipping address online.

If your package is returned to the Expired Store marked as "undeliverable" we will attempt to contact you via e-mail.  We will hold the package for ten days at which point the goods will be returned to our inventory for sale and your account will be credited (if youve already paid).

SECURITY INFORMATION

When you make an online purchase from the Expired Store, your personal information is kept secure. Your credit card information is never stored on our servers, and your address information is not for sale or otherwise made available to third parties.

 

DOMESTIC SHIPPING

The Expired Store ships most domestic orders via Poste Italiane S.p.a. Shipping rates are calculated upon check out.  Once your order has shipped, please allow 3-7 business days for delivery, unless you have elected to upgrade your shipping to PaccoCelere1 or Raccomandata1. Most orders are processed within two business days, but please allow extra time during holidays or other times when we are experiencing a high volume of orders. We always do our best to get your order out to you as soon as possible! Orders are processed in the order they are received and an email will be sent to notify you when your order has shipped includiing any tracking information available.

INTERNATIONAL SHIPPING

The Expired Store ships international orders via Poste Italiane S.p.a. For orders outside Italy, delivery time may vary depending on your delivery area. Please allow 4-6 weeks for delivery, although most orders arrive sooner. If your order has not arrived, please check with your local post office to see if any packages are being held for you there. Shipping rates are calculated upon check out. An email will be sent to notify you when your order has shipped including any tracking information available.


Please note that The Expired Store is NOT responsible for duties or taxes incurred on packages shipped internationally. Customs charges and taxes are determined by your country's import laws. As a business, we are required to follow those laws and regulations, including but not limited to, enclosing an accurate invoice with each package shipped internationally. We cannot and will not falsely represent the contents or value of a package, and will not mark it as a gift to avoid customs charges. 

ACCEPTED FORMS OF PAYMENT

PAYPAL - The Expired Store accepts PayPal.
 
ORDER CANCELLATION

Once an order has been placed, it is not possible to cancel online. All orders are immediately processed for shipping once we receive them. The Expired Store reserves the right to cancel any order for any reason at our discretion.

OTHER POLICY INFORMATION

At any time, the Expired Store may feature items at a reduced price. If you ordered that item previously or after the time the item was featured on sale, you will not be given that sale price. The sale or reduced price is only honored when the item is ordered within the time it is featured on sale or the price appears reduced in the store.

Items purchased at the Expired Store are not intended for resale. We reserve the right to limit the quantities of purchased merchandise items at any time.

Items purchased at the Expired Store are not intended for illegal use. We are not responsible for the misuse or unsafe use of items purchased at the Metallica Store. We require our vendor partners and manufacturers to meet and comply with all applicable laws regarding product safety. Customers outside Italy are responsible for verifying that an item is legal in their country before purchasing. 

If an item is not available in the Expired Store online, it is not currently available for purchase. Errors related to pricing online or in print will not be honored.